Each Director, technician or employee is personally responsible for the execution flawless and cleanliness of his work and has the duty to immediately report any difficulties encountered to his hierarchy.
The quality requires discipline, concentration, traceability and communication within the company, with customers and with suppliers.
Everyone agrees to carry out a perfect and neat work, to deliver compliant parts, to meet deadlines and to inform the client of any observed anomaly. A satisfied customer is a customer who will return.
Everyone agrees to comply with the Quality Procedures defined in the Quality Manual in accordance with ISO standards 9001 and EN9100, regardless of the manufactured product. Everyone is committed to ensuring that client instructions are known to refer to it and to respect them.
Everyone agrees to analyze his own work to improve it, to deal with as they arise all nonconformities by corrective actions so that they do not renew and upgrade the quality system.
Everyone is committed to learn from those who have experience and to share their knowledge so that know-how is perpetuated.
The original of this charter is displayed and is signed by all the directors.